We've got your back.

NITROcrete™ supports the industry through unparalleled service to customers. With live support available 24/7, our industry partners take guesswork out of their operations and maintain precision control.
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Regional Support

With a global team of account representatives, we're not far away.

Find Your Representative
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Command Center Support

With 27/4 precision logistics, the Command Center at NITROcrete™ takes the guesswork out of temperature control with cloud-based management and support.

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Engineering Support

Our engineers have spent years achieving desired cooling for all types of projects. We collaborate with state DOTs, regulatory agencies, and project engineers.

About Engineering Support

Support from real people empowered with real-time data.

At NITROcrete, we believe in the power of technology to drive industry success.

However, we also know the most powerful technology must also come with the human element. A listening ear. Wise judgement calls. Common sense and real industry experience.

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“This team is great to work with. They're always there, always available, and always eager to help.”

Account Representatives

Reach out to your region's area representative for sales support or ongoing service. If you don't see your region below, contact Gabriel Carrero (gcarrero@nitrocrete.com)

RegionRepresentativeEmailPhone
US NortheastMatthew Nazarenkomnazarenko@nitrocrete.com585-662-9552
US SoutheastJohn Solwoldjsolwold@nitrocrete.com770-880-8380
US South Central & WestDan Doerrfeldddoerrfeld@nitrocrete.com832-299-9341
US Midwest & NorthwestDan Dassowddassow@nitrocrete.com262-366-5461
CAN - East & WestMarty Legeinmlegein@nitrocrete.com905-308-4548
BrazilDaniel Aleixodaleixo@nitrocrete.com+55 15 99760-5395
Mexico & Central AmericaGabriel Carrerogcarrero@nitrocrete.com+1 954-531-7140
Southeast AsiaMatthew Nazarenkomnazarenko@nitrocrete.com+1 585-662-9552

Command Center: Customer Support

Your area representative will provide the most comprehensive general support. If you need immediate support, and you cannot reach your representative, our technical support team can assist you 24/7.

Customer Site Support

tech-support@nitrocrete.com
1-833-MY-NITRO Ext 2 (1-833-696-4870 Ext 2)

For emails, include site name and description of issue.

Liquid Nitrogen Ordering

orders@nitrocrete.com
1-877-MY-NITRO Ext 1 (1-877-696-4870 Ext 1)

For emails, include site name and desired delivery time.

Engineering Support

Our engineers have spent years achieving specifications for all types of projects.

We have collaborated with state Departments of Transportation and regulatory agencies. As part of our ongoing commitment to customers, our team can provide preliminary technical assistance, historical performance data for submittals, and on-the-job concrete temperature monitoring for high profile projects with stringent concrete specifications.

To learn more, contact your regional account representative.


Learn More from Project Profiles

Collaborative approaches with numerous agencies and DOTs:

  • Currently under utilization: VA, WA, AZ, TX, OK, SC, GA, WI, IL, IA, MD, D.C., OH
  • Numerous Counties and Local Municipalities
  • US Army Corps of Engineers

Contact Us

Reach out for more information. Leave us a message here, or contact a NITROcrete™ representative in your region.
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Regional Sales

Locate the representative in your region.

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Call Headquarters

For general inquiries: 970-587-7863

For orders: 1-866-MY-NITRO

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